FAQ

It takes around 3-5 days before your order is depatched.

UK We currently use Royal Mail to ship all orders. We offer a free delivery service, however this is an Untracked service. If your order has not arrived within 2 weeks, please contact me to arrange a refund or repost. We also offer a tracked service, which offers you more piece of mind as to where your parcel is at all times. We recommend choosing this service. INTERNATIONAL We use Royal Mail international standard to ship orders at the low cost of £3.99, however this service is untracked, so please bear this in mind. If your order hasn't arrived within 25 working days please contact us so we can replace or refund your order. We also offer a Royal Mail tracked service for an additional price.

When placing an order, please take into consideration that there may be a slight delay due to the pandemic. I would place an order slightly earlier to make sure it arrives in time. If you need the order quickly, please upgrade your delivery method. We reccomend using a tracked service so that you can see where your order is at all times.

Yes, if you would like a custom order, please email me at resinartbylaurajayne@hotmail.com.

Yes, are products can be shipped worldwide. (EU orders are temporarily unavailable). Please be aware that international orders may be slightly delayed currently due to the pandemic.